Refunds will only be considered if YallaBanana or the Merchant is at fault.
Your voucher is valid up to the expiration date stated on the deal and voucher. If there are specific needs as to the dates required (visiting family, or other restrictions) it is the responsibility of the customer to check the availability of those dates directly with the merchant BEFORE purchasing the voucher. No refunds will be given due to preferred dates not being available when alternative dates are available before the voucher expiry.
Amount credited will be 30 days valid only. Customer must use the credits within 30 days otherwise Yallabanana.com will not be liable if credits got expired
Refund is to be given on a case to case basis only.